Freedom & Confidence

Please note that all payments are non-refundable.

Each Attendee is required to provide a 50% non-refundable deposit and a completed registration form in order to secure each booking.  The balance of the payment is due 90 days prior to the commencement of your training / adventure program in the currency advertised and is non–refundable. If you book within 90 days of a program start date, the full balance due is required to complete each booking. All programs outside Canada are quoted and payable in USD. All Canadian programs are quoted and payable in CAD and are subject to applicable taxes.

Each Attendee is fully responsible for all travel and training / adventure program preparation expenses that are not included in the training / adventure program including airline tickets; accommodation outside of what is included in the program itinerary; fees / charges / gratuities; medical expenses including required vaccinations and covid testing; land transportation; meals; insurance of any kind; credit / bank card charges, wire transfer and currency exchange fees; clothing / equipment purchases.

Your deposit payment is transferable to another training / adventure program if HLA is in receipt of your written notice and notice of change a minimum of 91 days prior to your training / adventure program.  This Transfer is an option only if there is availability and must be used within 12 months from the original program start date. In addition, if there is a higher difference in the value of the new training / program then the attendee is responsible to pay the difference.  If the new training / adventure program is a lower value than the original training / program then HLA will refund the difference. A $200.00 USD / CDN service charge applies to all re-scheduled training / adventure programs.

Any Attendee cancellation must be made in writing via email to valma@herizenlifeadventures.com and must be acknowledged by HLA via email.  Immediately after written confirmation of the cancellation, the Attendee’s space in the program will be released. Please do not expect that this space will be available for rebooking.

If an Attendee cancels 91 days or more before the training / adventure program start date, the deposit becomes a credit to be used within 12 months of the program start date.

If an Attendee cancels within 90 days of the training / adventure program start date there is no refund or credit available. The final balance and the deposit are both forfeited.  There will be no credit or refund. 

WE STRONGLY ADVISE, ENCOURAGE AND RECOMMEND THAT ALL ATENDEE PURCHASE TRIP CANCELLATION INSURANCE.  

We also suggest Cancel for Any Reason Insurance which would cover you if you cancel for any reason (including if you are not comfortable to travel). Please secure your travel self - investment just in case you need to cancel your training / adventure program or in the event that you become un-well, or in the unlikely event that your training / adventure program is delayed / interrupted or cancelled. This insurance ideally purchased at the time of booking.

Please note: All payments are not refundable.  HLA requires you to sign a Travel Insurance Waiver Form indicating that you are aware that the training  / adventure program is not-refundable and not-transferable as a credit to any other programs if you cancel 90 days or less before the program start date due to sudden illness, or because of a training / adventure program delay, interruption or cancellation.

HLA reserves the right to cancel an training / adventure program based on Acts of God, weather, in-adequate sign-up, pandemics or unforeseen challenges. If HLA cancels a training / adventure program the Attendee may transfer their paid funds to another program and or request a refund for the portion of funds paid to HLA.

HLA is not responsible for any incidental expenses or consequential losses that the Attendee may have incurred as a result of the booking such as visa, vaccinations, non refundable flights or rail, non refundable car parking or other fees, loss of earnings or loss of enjoyment etc…

HLA reserves the right to change the itinerary, vessels, instructors, coaches, retreat location, accommodations or prevent the commencement of the training / adventure program based on Acts of God, unsafe weather conditions, pandemics or unforeseen challenges.  An example would be if circumstances created a lack of safety for Attendees; the boat, skipper and / or crew.  If after the program has commenced and HLA is not able to provide a significant element of the training / adventure program, HLA will make suitable arrangements to continue the training / adventure program. The Attendee is fully responsible for all travel and training / adventure program preparation expenses and any other costs related to this training / adventure program being delayed, interrupted or cancelled; such as airfares, hotels, transportation of any kind, telephone, Internet, insurance of any kind, cancellation or rebooking fees, credit card fees and currency exchange fees, medical services, any meals and gratuities.

HLA acts only to organize local services, excursions and other elements of an HLA training / adventure program.  We do our best to appoint reputable suppliers / sub-contractors and their Terms & Conditions will be applicable.  These services may include, taxi, ground transportation, airport or buses, ferries, shuttles, shore excursions and all other transportation requirements as well as coaches, instructors and local guides.  HLA will at all times do their best to appoint reputable suppliers and / or sub-contractors.  The Terms & Conditions of the suppliers will be applicable and may limit or exclude the liability of the supplier. The liability of HLA will not exceed that of any supplier.  Local law and regulations of the relevant country will be relevant in assessing performance of the service of any supplier.  HLA will not be liable for any actions or defaults of any individual organization and their subcontractors. Local suppliers may require HLA Attendees to sign their waiver forms directly to participate in the HLA training / adventure program.

HLA instructors / coaches / guides are trained in First Aid and CPR. They each carry a cell phone or use a marine radio to summon help in an emergency.  Participants are strongly encouraged to purchase adequate medical insurance coverage. The Attendee is fully responsible for any provision, cost of medical care or evacuation required during this training / adventure program.

Certain medical conditions will require a written doctor's permission prior to participation in any training / adventure program.

We request that all Attendee consult with their local travel clinic for recommendations on health immunizations for travel outside of their country. We also recommend a recent Tetanus immunization / Booster.

SPECIAL NOTE:  COVID – 19, Vaccination and Testing

Proof of COVID-19 vaccination may be required by the destination in which your training / adventure program is taking place. COVID-19 testing may also be required by destination countries, or the training / adventure program supplier and the additional cost of any testing is the responsibility of the attendee.

The attendee will immediately advise HLA if the attendee has any symptoms of COVID – 19 within 2 weeks of the start of the training / adventure program and the attendee may be required to provide a negative test or may not be permitted to participate in the training / adventure program.   If symptoms occur during the training / adventure program, the attendee will advise the training / adventure program leader (s) and follow all instructions given to them by the leader (s) including keeping 2 meters from leaders (s) and other attendees on the training / adventure program; wearing a mask and strict isolation.

If the attendee has any symptoms or is diagnosed with COVID-19 any time during the 14 days after the completion of the trip, the attendee will email HLA at valma@herizenlifeadventures.com so that it can notify others on the trip.

No refund will be provided to an attendee who is not able to complete the training / adventure program due to COVID-19 and any costs incurred by the attendee due to COVID-19, including transportation, accommodation, meals etc…will be the responsibility of the attendee.

All Attendee are required to have full Covid-19 vaccinations at least 2 weeks before departure.

An Assumption of Risk / Liability Release Form, Release of Liability Form and COVID – 19 Addendum / Participant Agreement will be provided during the registration process.  You are required to read, review, and sign as well as having your signature witnessed. These signed and witnessed forms must be sent to HLA via email in order to complete your registration process. You may only participate in the training / adventure program once these forms have been reviewed, signed and submitted as part of the registration process. These forms are enclosed / attached with your training / adventure program preparation information. Completed registration forms are to be sent via email to valma@herizenlifeadventures.com

The Attendee agrees that while participating in any (HLA) training / adventure program activity, images, photos or videos may be taken by other Attendees and / or HLA representatives that may contain or feature the Attendee in part or in whole. The Attendee acknowledges that they consent to any such pictures being taken and agree that Attendee hereby grants a perpetual, royalty-free, worldwide, irrevocable license to HLA, it’s a affiliates and assigns, to reproduce for any purpose whatsoever (including marketing and promotions), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation to the Attendee or compensation payable to such Attendee.

Please Note:  we do strive to respect our Attendee privacy and do ask permission to use specific photos prior to any public marketing.

HLA reserves the right to update and / or alter these Terms and Conditions at any time, and shall post the amended Terms and Conditions on the HLA website.  Any such amendment shall take effect 5 days following their posting to the website. The latest Terms and Conditions as amended, may be accessed on the HLA website or will be sent via email to the Attendee upon their written request to HLA. An Attendee shall be deemed to have accepted any amendments to these Terms and Conditions on the date that is 5 days after their posting on the HLA website.  HLA recommendsthat all Attendee’s refer to the Terms & Conditions prior to their Program activity to familiar themselves with the most up to date version.